Emergency Hotlines and Social Media Accounts in the Philippines

Find below the list of hotline numbers and social media accounts in the Philippines that you can reach in cases of emergency:

911. Nationwide emergency hotline.

8888. President’s hotline, dedicated to complaints against fixers, scalawag officials and poor government services.

Philippine National Police (PNP)

  • Hotline: 117
  • SMS: send TXT PNP to 2920
  • Facebook: Philippine National Police
  • Twitter: @pnppio

Philippine Red Cross (PRC)
  • Hotlines: 143, (02) 527-0000, (02) 527-8385 to 95
  • Twitter: @philredcross

Bureau of Fire Protection (NCR)

  • Hotline: (02) 426-0236 , (02) 426-0219

Philippine Atmospheric, Geophysical, and Astronomical Services Administration (PAGASA)

  • Hotline: (02) 433-8526
  • Facebook: DOST_PAGASA
  • Twitter: @dost_pagasa

Philippine Institute of Volcanology and Seismology (Phivolcs)
  • Trunkline: (02) 426-1468 to 79, local 124/125 (emergency)
  • Mobile number: 0905-313-4077 (Globe)
  • Facebook: PHIVOLCS
  • Twitter: @phivolcs_dost

Philippine Coast Guard (PCG)

  • Hotlines: (02) 527-3877, (02) 527-8481
  • Mobile number: 0917-724-3682 (Globe)

National Disaster Risk Reduction and Management Council (NDRRMC)

  • Telephone hotlines: (02) 911-1406, (02) 912-2665, (02) 912-5668, (02) 911-1873
  • Facebook: NDRRMC
  • Twitter: @NDRRMC_OpCen
    • Regional hotlines in Luzon:
      • National Capital Region: (02) 421-1918
      • Ilocos: (072) 607-6528
      • Cagayan Valley: (078) 844-1630
      • Central Luzon: (045) 455-1145
      • Calabarzon: (049) 531-7266
      • Mimaropa: (043) 723-4248
      • Bicol: (052) 481-1656, (052) 481-5031
      • Cordillera Administrative Region: (074) 304-2256, (074) 619-0986

Office of Civil Defense (OCD)
  • Facebook: Civil Defense PH
  • Twitter: @civildefensePH
    • Regional hotlines:
      • National Capital Region: (02) 913-2786
      • Ilocos: (072) 607-6528, 700-4747
      • Cagayan Valley: (078) 844-1630
      • Central Luzon: (045) 455-1526
      • Calabarzon: (049) 834-4244, 531-7279
      • Mimaropa: (043) 723-4248
      • Bicol: (052) 481-1656
      • Western Visayas: (033) 337-6671, 509-7971;
      • Central Visayas: (032) 416-5025, 416-5025
      • Eastern Visayas: (053) 323-8453
      • Zamboanga Peninsula: (062) 215-3984
      • Northern Mindanao: (088) 857-3988, 875-3907
      • Davao: (082) 233-2022, 233-0611
      • Soccsksargen: (083) 552-9759; 553-2994
      • Cordillera Administrative Region: (074) 304-2256
      • Caraga: (085) 815-6345, 342-8753, 341-8629

Department of Social Welfare and Development (DSWD)
  • Hotline: (02) 951-7119
  • Disaster Response Unit: (632) 931-81-01 to 07, local 426
  • Earthquake text hotlines: For Globe and Touch Mobile users, text "IREPORTname/location/message" to 2327 or 0917-890-2327. For Smart, Sun and Talk 'N Text users, text concerns to 0918-912-2813.
  • Facebook: DSWD
  • Twitter: @dswdserves

Department of Transportation (DOTr)
  • Hotlines: 7890 or (632) 790-8300 and (632) 790-8400
  • Facebook: DOTrPH
  • Twitter: @DOTrPH

Civil Aviation Authority of the Philippines (CAAP)
  • Operations: (02) 879-9112, 879-9110


Manila International Airport Authority (MIAA)

  • Text hotline: 0917-8396242 (TEXNAIA)
  • Terminals 1, 2, and 4: 877-1109 local 2444
  • Terminal 3: 877-7888 local 8046


Clark International Airport Corporation (CIAC)

  • Trunkline: (045) 499-1468


Mactan-Cebu International Airport (MCIAA)

  • Operations: (032) 340-2486 local 1560


Civil Aeronautics Board (CAB)

  • (02) 542-5234

Maritime Industry Authority (MARINA)

  • Enforcement Office: 524-9126
  • Call and Text hotline: 0917-SUMBONG (7862664)

Land Transportation Office (LTO)

  • Text LTO hotline: Text LTOHELP to 2600 (All networks)
  • Hotline; (02) 922-9061 to 66

Land Transportation Franchising and Regulatory Board (LTFRB)

  • 24/7 hotline: 1342
  • Text/Viber hotlines: +63917-550-1342 | +63998-550-1342

Metro Manila Development Authority (MMDA)
  • Hotlines: 136
  • Trunkline: 882-4151 to 77
  • Facebook: MMDA
  • Twitter: @MMDA

Department of Public Works and Highways (DPWH)
  • Hotlines: (02) 304-3713, (02) 304-3904
  • Twitter: @DPWHph

North Luzon Expressway (NLEX)
  • Hotlines: (02) 3-5000 and (02) 580-8910
  • Twitter: @NLEXtraffic

Subic-Clark-Tarlac Expressway (SCTEX)
  • Hotline: (045) 459-0522
  • Mobile number: 0920-96-SCTEX (72839)

Skyway System

  • Hotline: (02) 776-7777 (PLDT)
  • Mobile numbers: 0917-539-8762 (Globe), 0999-888-0893 (Smart), 0932-854-6980 (Sun)
  • Twitter: @SkywaySOMCO

South Luzon Expressway (SLEX)
  • Hotlines: (049) 508-7509, (02) 584-4389
  • Mobile number: 0917-6877539 (Globe)

Manila Toll Expressway Systems (MATES)
  • Hotline: (049) 5087539
  • Mobile number: 0908-880-7539

CAVITEX
  • (02) 825- 4004
  • Call and Text hotline: 0942-822-8489

Southern Tagalog Arterial Road (S.T.A.R Tollway)
  • (043) 756- 7870
  • (043) 757-2277

Philippine National Railways (PNR)
  • Control Division: (02) 319-0044

Light Rail Transit Authority (LRTA)
  • Pasay- 63 (2) 853-0041 to 60
  • Santolan- 63 (2) 647-3479 to 91

Metro Rail Transit (DOTC-MRT3)
  • Control Center: (02) 920-6683, (02) 924-0054
  • Trunkline: (02) 929-5347

Manila Water
  • Hotline: 1627
  • Facebook: Manila Water
  • Twitter: @ManilaWaterPH

Maynilad Water Services

  • Hotline: 1626
  • Mobile number: 0998-864-1446
  • Facebook: Maynilad Water Services, Inc
  • Twitter: @maynilad